1. Introduction
Welcome to RouteX. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website RouteX.com and use our services.
2. Information We Collect
- Personal Information: When you create an account, request a quote, or communicate with us, we may collect personal information such as your name, email address, phone number, and billing details.
- Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and the date and time of your visit.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
3. How We Use Your Information
- To provide and manage our logistics services.
- To communicate with you regarding your account and service inquiries.
- To process payments and manage billing.
- To improve our website and services based on user feedback and analytics.
- To send promotional materials and updates, if you have opted to receive them.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our website and provide our services, such as payment processors and logistics partners.
- Legal Compliance: Authorities when required by law or to protect our rights, privacy, safety, or property, and/or that of our users or the public.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your personal information.
- The right to opt-out of marketing communications.
To exercise these rights, please contact us at [email protected].
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.